How can I request a quotation?

 

To request a quotation, complete the enquiry form on our website or email [email protected].
What information should I include?
Please share:

• Your name, company and contact details.
• The product name, brand and model, if available.
• A brief description of the product and its intended use.
• The HS code, if known.
• Available photographs, specifications, test reports or certificates.
• Your preferred timeline and expected shipment arrival in Saudi Arabia.

If you already know which service you need, mention it. If you are unsure, our team can review your product information and explain the proposed next steps.
What happens after I submit my enquiry?
Our team will contact you within 24 hours of receiving your enquiry. We may request additional information before confirming the scope and preparing a quotation.
The initial response is separate from the time needed to complete a product assessment or issue a quotation.
What will the quotation include?
The quotation will explain the proposed services, fees, payment terms and any relevant exclusions. It will also clarify whether testing, inspection, platform or other third-party charges are included or charged separately.
Any estimated timeline will depend on the agreed scope and the information available.
Does requesting a quotation commit me to a service?
No. Sending an enquiry does not create a service contract. Work begins after the scope, fees and applicable acceptance and payment requirements have been agreed.
What if my shipment is urgent?
Include the expected arrival date and explain any deadline when you contact us. We will review the situation and discuss the available options without promising an approval date before the requirements are understood.